West Coast is a reputable insurance broker with extensive expertise and experience in serving clients of all sizes, ranging from large corporations to midsize and small employers. With their office based in Vancouver, Washington, West Coast has established itself as a trusted local insurance consultant. Their impressive track record includes successful collaborations with various self-funded employers, demonstrating their ability to navigate complex arrangements effectively. Notably, West Coast possesses strong experience in working with Health Maintenance Organizations (HMOs) and exhibits a deep understanding of clients' unique requirements, enabling them to tailor insurance solutions that best meet their needs. Moreover, their proficiency extends to Pharmacy Benefit Managers (PBMs) and other specific pharmacy providers, ensuring comprehensive coverage across all facets of healthcare. One standout example of West Coast's exemplary service is their partnership with Nippon Dynawave Packaging, a prominent employer in the pulp, paper, and paperboard mills industry. By collaborating closely with Nippon Dynawave's HR and finance team, West Coast successfully implemented a self-funding arrangement, HMO plan, PBM, and custom drug plan designed specifically to address the unique needs of the company's 60 members. The exceptional expertise and diverse experience of West Coast have earned them one of the highest M Scores attainable. This accolade reflects their ability to cater to clients across various industries, such as building equipment contractors, business support services, and information industries. Serving clients across Washington, Oregon, and Arizona, West Coast's Vancouver office caters to a range of employer clients, including Alert Communications, Answer1 LLC, Cloudone LLC, and G & G Electric & Plumbing. This widespread presence highlights their commitment to providing exceptional insurance solutions and unparalleled customer service to businesses throughout the region.

Benefit Consultants Northwest is based in the Spokane-Spokane Valley, WA, Metro Area. Benefit Consultants Northwest offers medical insurance, voluntary benefits, and other services for small-to-midsize employers. The company's office in Spokane has limited experience or focuses on smaller companies. This is evident in its 1 out of 5 M Score. Benefit Consultants Northwest offers a variety of employee benefits for businesses, including health insurance and voluntary benefits packages. Although the Spokane office has little experience or focus on small-to-midsize businesses, it still seeks to offer their clients the best service possible by assisting with administrative tasks that employees would not have time for, such as enrollment and renewals. BCN has been providing services to businesses in the Northwest for many years. BCN takes pride in their customer service, and they ensure a positive customer experience-- a key part of any insurance broker RFP. Their low score appears to be an anomaly, and when evaluating insurance brokers, it is important to ensure that customer feedback is a core component of the process.