• Direct all aspects of current and new client implementations, which includes defining new product requirements and new products offerings• Closely coordinate with multi-departmental teams, throughout the systems development life cycle, delivering on documented requirements, enhancements, and implementation of the XeoHealth enterprise product solution• Function as the trusted technical advisor to XeoHealth business partners and contractors, responsible for overseeing partner applications and implementation development projects• Conduct accurate explanation of XeoHealth technology to different audiences to acquire their full support for a certain product or technology• Demonstrate exceptional experience in customer and partner-facing roles as well as exhibit success in leading technical and business value discussions with executives and senior technical decision makers, driving key decisions and implementation strategies• Facilitation of technical and business value discussions with executives and senior technical decision makers to aid them in making key decisions and implementation strategies• Perform in-depth analysis of post-adjudication data and complex client queries to identify innovative system enhancements and potential defects• Known for adeptness in providing program and project management support, which aided the effective oversight of projects, resulting in the attainment of desired business results• Pivotal role in instituting best practices; as well as in coordinating with the implementation team to ensure the execution of best practice methods, processes, and tools