● Successfully managed human resources for two companies simultaneously, Guardian Arms, Inc. and Canna Culture Corporation, overseeing all aspects of HR, including recruitment, performance management, conflict resolution, and policy development.
● Developed and executed innovative initiatives to enhance workforce quality, working collaboratively with colleagues across different functions within the Human Resources department to drive team projects and share information and resources effectively.
● Facilitated staff and management meetings, ensuring that follow-up inquiries were handled promptly and efficiently, and providing crucial support in fostering an open and productive workplace culture.
● Led the end-to-end recruitment process, from resume collection and candidate screening to interview preparation, offer negotiation, and on-boarding, resulting in the successful recruitment of top talent for the organization.
● Partnered with operations managers to identify training needs and develop tailored solutions to meet those needs, collaborating with senior leadership to ensure the delivery of high-quality training programs that effectively enhanced employee skills and knowledge.
● Conducted annual employee performance reviews, providing constructive feedback to support career development and ensure high levels of job performance across the organization.
● Managed employee conflicts proactively, identifying and addressing issues before they escalated and working with colleagues to develop effective solutions that preserved positive working relationships and enhanced team dynamics.
● Fostered a collaborative and inclusive team environment that encouraged positive dialogue and open communication across the organization, resulting in a 75% employee retention rate in an industry where turnover is typically high.