Benefit Consultants Northwest is based in the Spokane-Spokane Valley, WA, Metro Area. Benefit Consultants Northwest offers medical insurance, voluntary benefits, and other services for small-to-midsize employers. The company's office in Spokane has limited experience or focuses on smaller companies. This is evident in its 1 out of 5 M Score. Benefit Consultants Northwest offers a variety of employee benefits for businesses, including health insurance and voluntary benefits packages.
Although the Spokane office has little experience or focus on small-to-midsize businesses, it still seeks to offer their clients the best service possible by assisting with administrative tasks that employees would not have time for, such as enrollment and renewals. BCN has been providing services to businesses in the Northwest for many years. BCN takes pride in their customer service, and they ensure a positive customer experience-- a key part of any insurance broker RFP. Their low score appears to be an anomaly, and when evaluating insurance brokers, it is important to ensure that customer feedback is a core component of the process.