Patient check-in and check-outGreets patients, monitors patient check in and appointment times to ensure prompt and accurate patient flowIncoming call triageDelivery of all physician and back office staff messages and follow upDistributes and reviews all staff faxes and incoming correspondenceScheduling appointments for office visits, procedures, and surgeriesIntake and entry if all new patient informationCollects insurance information, verifies insurance eligibility and benefits Responsible for necessary physician and insurance referral entry and follow upCreates EClinicalWorks claims and patient chargesCollects payments; including self pay, charges, deductibles, co-payments, co-insuranceCollects and reviews outstanding patient balances as assigned by billing departmentMaintain HIPAA compliance laws and continued education requirements