-Sales and Shipping department for Base Lab Tools.*SALESProcess all incoming orders.Receive / process payments.Input new customer information. Resolve any issues customers may be having in a professional and timely manner.Maintain current customer information and profiles.Communicate with team members to ensure the timely delivery of any back ordered items to customers.Assist team with receiving in manufactured items and preparing them for shipment.Assemble and package items for shipment or inventory replenishment. Monitor phones, emails and online virtual chat to assist customers as needed.Present information to business management team as requested. Assist with inventory; locations and its upkeep. Complete other tasks as assigned by management.*SHIPPINGBox all outgoing orders.Maintain back order report.Communicates with freight companies to book pick ups.Resolves potential delays with shipping providers.Maintains professional relationship with other companies shipping teams.