• Assessed needs, designed, and implemented OD interventions, strategies, and processes.
• Designed, organized, and facilitated strategic and action planning sessions. Led teams through a series of exercises that assisted teams in creating and revamping mission/vision statements, identifying goals, evaluating organizational functions, identifying areas for process improvements, and formalizing a strategic action plan.
• Facilitated focus group sessions, which provided participants with an opportunity to state viewpoints and attitudes, test assumptions, participate in a collective discussion, build excitement, and provide feedback on process improvements.
• Designed, organized, and facilitated team building sessions to help teams develop a greater sense of teamwork, improve group communication and team effectiveness, identify and manage roadblocks, and recognize challenges and develop solutions.
• Guided teams using a systematic responsibility charting technique to clarify/redefine ambiguous roles and responsibilities.
• Facilitated team sessions, which identified business process improvement areas and upcoming priorities.
• Presented results and developed recommendations to issues and next steps based on the analysis of applicable information/data. Crafted presentations, agendas, facilitation plans, and results briefings.
• Served as the point of contact for the Myers-Briggs Type Indicator (MBTI) and facilitated MBTI personality type sessions. Designed and customized sessions (for mission and mission support organizations and student program), in which, participants learn about their MBTI type and its importance in the workplace.
• Managed the organization development request for services intake process.