As Executive Director, I am fortunate to lead the North American and European administration, programs, committees and staff, and operations of the organization. I also collaborate with the Board of Directors to develop the organization's strategic plan.Developed, analyzed, and implemented significant strategic and tactical corporate programs; and collaborate with other external and internal customers on the creation of short and long-range business plans, goals, and objectives.Developed objective-based work processes that focus on internal and external customers, and directed and promoted the work of leadership and technical staff of the Midwest, Southern, and European offices.Serve as a knowledgeable technical advisor to customers, as well as internal staff, regarding the practicability and application of reliability technology, work processes, compliance, and business practices.Lead a corporate-wide effort to ensure all critical activities receive documentation as required by the customer and internal work processes. These activities include; State and Federal regulatory compliance, key performance metrics, technical programs and projects, employee data and performance, Board of Directors updates, and corporate progress.Develop and recommend proposals for projects, and activities to assure our customers and internal staff has the opportunity to field the most current work processes and technology to be successful.