Customer Service/Courier
Received inbound calls for on demand deliveries
Placed outbound calls to drivers for on demand deliveries
Created and maintained Excel reports to keep track of all on demand deliveries which included problems and resolutions
Excellent customer service resolving complaints with deliveries or drivers
Courier
Route from Raleigh to Charlotte
Review and verify daily manifest of deliveries
Delivered prescription drugs, IV Boxes and emergency boxes to four nursing homes
Verify prescription drugs against paperwork with nurses
Excellent written and verbal communication skills, Microsoft Office proficient
Writing weekly reports
Lift over 40 pounds