• Established organizational structure and framework for monitoring and increasing staff efficiency and performance.
• Reviewed financial statements and data to plan effective strategies for growth and increased profitability using, DMAIC, Six Sigma & SWOT analysis, etc.
• Developed comprehensive human resources policies & procedures including recruitment, training & development, payroll, benefits administration, database/records maintenance & management, disciplinary action and termination.
• Responsible for supervising an in-house client management team including Accounts Receivable/ Accounts Payable and daily product sales/services billing.
• Maintaining, cataloging & characterising manufactured products and available services.
• Managed weekly HR, ICM & payroll activities for 300+ employees & 1099 independent contractors.
• Conducted site visits and inspections to project sites nationwide.
• Coordinated corporate legal matters in conjunction with legal counsel.
• Ensured EEOC, FMLA, FLSA, OSHA & INA compliance including E-Verify.
• Managing and maintaining compliance with various local, state and federal regulations, registrations and insurance requirements.
• Oversaw comprehensive company wide technological overhaul including negotiating with vendors, purchasing, installation & training.
• Coordinated and led weekly conference calls with regional and ground level management.
• Provided technical and IT support where necessary.
• Created interactive presentations & proposals for both prospective & existing clients.
• Developed and implemented comprehensive bonus, commission & incentive structures for management and sales representatives, including use of ICM software.
• Implemented barcode based inventory management system in collaboration with Handifox.
• Collaborated with partners on product development, prototyping, regulation, design and fulfilment.