• Carefully oversaw daily deliveries, providing drivers with precise route details, delivery schedules, and pick-up instructions, ensuring efficient and error-free operations.• Generated invoices for high-profile clients using QuickBooks and efficiently maintained records of outstanding balances through a file system, significantly reducing missed inbound payments.• Produced and managed a tracking system in Excel to monitor daily, weekly, monthly, and yearly sales, replacing manual calculations, making a more proficient system.• Administrative tasks included creating an excel system to monitor invoices and outstanding balances for medical institution deliveries. • Assisted in payroll processing by gathering employee invoices and processed their payroll, paychecks using QuickBooks.• Handled emails and calls related to delivery inquiries, customer concerns, and driver updates.• Thoroughly oversaw records and paystubs for employee documentation.