► Employ a collaborative leadership style to increase employee buy-in, leading to a 95% IT staff retention rate and improving organization’s technology operations; developed the organizational structure, reporting, job descriptions, training and onboarding, evaluations, and salary reviews. ► Served as the IT Subject Matter Expert for Foreign Trade Zones (FTZ), U.S. Customs, and other groups. ► Spearhead disaster recovery and business continuity planning; ensure redundancies in place for servers, storage, network telecommunications, and data protection to prevent system interruptions.► Manage up to $15M in resources including IT assets, operating budget, and special project budgets for technology expansions and infrastructure implementations.► Develop the IT infrastructure to facilitate B2B e-commerce between dealerships and other businesses.► Drive the vendor selection and management including evaluating capabilities and negotiating contracts.► Deployed an electronic product catalog (EPC) for distribution and retail operations, increasing efficiencies and realizing 40% savings on operating costs. ► Migrated conventional data centers to virtual and cloud data solutions saving $750K in annually. ► Drive IT and corporate strategic planning with executive management team; develop technology solutions that support defined business goals. ► Championed the first fully integrated, real-time parts FTZ in the region, resulting in 30% increased efficiencies, 50% increased accuracy, 60% reduction in inventory costs ($100K+ annually), and adoption by government agencies to regulate other organizations operating in FTZ.► Sponsored the design and implementation of new ERP system for business unit serving both distributors and retail stores. ► Implemented applications to enhance HR and payroll operations, increasing efficiency, reducing costs, and maintaining compliance. ► Streamlined and automated workflows across the organization to improve efficiencies and accuracy.