Rivers Insurance Group - Columbus, OH

Address

9039 Antares Ave, Columbus, Ohio 43240

Proprietary Rating
This firm has not yet been rated. Before moving forward, ensure this firm has the requisite experience in your employer size, industry and product needs.
Unrated
Customer Reviews
2 Reviews
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Services

Life
Life

About Rivers Insurance Group - Columbus, OH

Rivers Insurance Group - Columbus, OH is an insurance broker in Columbus, OH.

Differentiating Services

Rivers Insurance Group - Columbus, OH has expertise in the following types of insurance: Life.

Employer Size Expertise

101-250
251-1,000
1,001+
Customer Reviews
5.0
Based on 2 Reviews
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--12/13/20 Update-- Ryan reached out saying he took feedback from this review and incorporated some changes and is working to improve any gaps in his companies customer service. He seemed sincere to improve. ______________ Started with Rivers Insurance from my first house based on recommendation of realtor. Pricing was competitive. 2-Star review comes from lack of responsiveness over the years. With Rivers Ins being your primary point of contact, some insurance companies that he represents are unwillingly to provide any customer service or answer any questions and instead direct you to your third party agent. Either overwhelmed, or for some other reason I often had to inquire multiple times to get responses from Ryan. Thankfully nothing serious ever happened and I never needed to file a claim, but if I did, this lack of responsiveness would of went from annoying to critical. Trying to cancel my policy and move to all state, the poor customer service continued. We provided written notice mid June of our intent to cancel, and policies were not cancelled until mid August. Requiring me to protest charges through credit card companies. Again, with little responsiveness to e-mails and voicemails. Consider your needs before working with this company.
December 13, 2020
I started using Rivers Insurance Group back in October by transferring my auto insurance, I wanted to work with someone on a local level. It was a simple process and they really took care of me, in fact I just recently added renters insurance a month ago and didn't even have to lift a finger. They provided fast feedback and I felt comfortable with what I was getting. Thank you Rivers Insurance Group! Will definitely be adding more services when the time comes.
March 19, 2015

Contact Info

(614) 515-5236
Address

9039 Antares Ave, Columbus, Ohio 43240

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