2451 Executive Dr #200, St Charles, Missouri 63303
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Based on 5 Reviews
While I'm not a frequent reviewer, after such an outstanding experience and in a world of routinely poor customer service, I felt the need to let others know about Heartland Insurance (Cindy Hobein). This team was extremely responsive, made the process simple, enhanced my coverage, and reduced the associated premiums (by a significant amount/offered huge savings). If you've not considered going with a broker or are looking for the best option, Heartland Insurance is certainly worth a shot.
The PEOPLE... or at least the lady I’ve been dealing with for a while is Great. Amber; is a very attentive personable agent. She has over the years and most recently in the last few days got on the phone to help me with any issues I’ve been having. Several times we have been faced with decisions as to stay or go to a less expensive company because of cheaper policies. More than once... we have kept with Heartland Insurance just because of our relationship with Amber.
Very rarely do I take the time to write a review but Kyle and Heartland have made my Insurance needs a billion times easier and I would scream THANK YOU on top of a mountain if I could! I called Kyle looking for business insurance and within an hour was set up and good to go. Since then, I have been slowly moving all my insurance needs over and doing so has saved me thousands. Last month I was in an accident and totaled my vehicle, Kyle took my call right away and had the claim posted in 30 mins. If you have ever gone through an accident and had to deal with insurance companies you know how daunting this can be. What I love most about Heartland, is that they care more about my welfare than making a couple extra bucks. Not only do I have a wonderful Insurance Agent, I have a friend for life and we can all Cheers to that!
I had a few policies that were coming up for renewal and Heartland Insurance not only beat my current policy but compared multiple companies that fit my needs. Cindy was great getting back to me on my questions and worked hard to make sure that I was buying what was right for me!
Kyle Mchugh came recommended to me by a friend because he was sick of me complaining about my auto rates. Ill admit i didnt go with him at first because im stubborn and would rather complain than make an active change. Only after another mutual friend got his motorcycle insured with Kyle did i decide to call him for an auto quote. He has been great from the very start and i cant wait to get my first home insured with him! Edit- kyle now insures mine and my wife's cars, my motorcycle, our house, and even my life! He even set me up with a surety bond. Still impressed!