Lovitt & Touché, A Marsh & McLennan Agency LLC Company - Tempe, AZ

My company continues to enjoy a 10 year relationship with Lovitt & Touche to provide benefits consulting and broker services. With the ever-changing benefits landscape of complex financial and legal options, it is critical to rely on an experienced company to provide guidance and recommendations that have such a significant effect on our bottom line. L & T not only provides expert consulting and analysis, but they have become highly trusted partners to our management team and our business. By continually monitoring benefit industry trends, they have the expertise to tailor our insurance programs to meet our growing workforce within our cost structure. Their customer service is consistently responsive, timely and always solution oriented. I would highly recommend L & T to any organization that is looking for advice or perhaps just needs a professional review of their current programs to ensure they are still appropriate and cost-effective.

Lovitt & Touche is a true business partner helping companies mitigate risk. They take the time to really understand the operations and explain the various coverage options in-depth. I’ve seen the Lovitt & Touche team go above and beyond to provide the best service and demonstrate how they are a genuine business partner.

After almost 10 years with Lovitt & Touche (L& T), our partnership continues to thrive. Having all lines of insurance with L & T, we get world-class service regardless of who we working with or what the situation. After recently suffering a complicated and unfortunate property loss, the L& T team were relentless in working with the insurer's top level executives over a number of months to interpret the policy in pursuit of coverage for that loss. The outcome was positive in a case where without the work of L & T, the outcome would have been different. Whether it is renewal time, day to day service, working with insurance providers or helping plan our wellness events, we are in great hands with L& T. They know insurance and they truly care about us and our business.

The first time Lovitt & Touche' made a proposal to work with us we declined their offer. They continued to show us how much they valued our business and within a couple of years we gave them another chance at winning our business. They were successful this time in gaining our business, but through the process they gained something much more important; they gained our trust.

Lovitt & Touche is the best at what they do and offer top notch customer service and expertise. What they brought to our organization was a team of professionals to look at our organizations needs and they listened to what works for us as a non-profit. If you want to work with the best in the industry this is what they have to offer.